Engineering management · Quality · Delivery

Jackline Namanda

Engineering Manager · QA & release leadership · Technical program management

Tacoma, WA 98445 jnamanda22@gmail.com GitHub

Skills

  • Program & stakeholder leadership: Technical program management; Agile/Scrum & Kanban; SDLC; roadmap & milestone planning; risk assessment & mitigation; Agile ceremonies (stand-ups, planning, retrospectives); executive & cross-functional stakeholder communication (Product, Engineering, UX, Marketing, Sales); mentorship of distributed & offshore teams; training & enablement
  • Quality, release & governance: QA governance frameworks; release management & calendars; change management; Delivery Operating Systems; scalable automation platforms; test automation frameworks; regression strategy; customer & UAT frameworks; risk-based validation; Human-in-the-Loop (HITL) QA
  • Automation & delivery tooling: Automation evaluation & rollout; Playwright; Jira workflows; Confluence; CI/CD pipelines
  • Monitoring, reliability & platforms: Monitoring dashboards & alerting; peak-traffic operations; AWS (EC2, CodePipeline, IAM, CloudWatch)
  • Software & front-end engineering: Front-end engineering; reusable UI components; HTML, CSS, JavaScript, React; Ruby on Rails; Git
  • Artificial intelligence: AI program leadership & advocacy; MCP & Goose workflow integration; conversational AI systems; prompt engineering; LLM evaluation; AI reliability testing; agentic AI development & testing; alignment with multilingual AI data pipelines
  • UI/UX & prototyping: UI/UX design; Balsamiq mockups; prototyping; human-computer interaction
  • Technical writing & documentation: Release notes; system design; process documentation; technical writing; training materials

Professional summary

Engineering Manager with 8+ years of experience architecting scalable quality systems, automation frameworks, and release governance models across complex software ecosystems. Proven track record of reducing test cycles by 7×, increasing coverage from 50% to 85%, and improving release reliability through system design, CI/CD automation, and risk-based validation strategies. Builds Delivery Operating Systems, integrates AI-driven workflows (MCP, Goose), and leads cross-functional teams to deliver high-quality software at scale.

Employment history

QA Lead & Release Manager · Workerbee Inc

June 2025 – Present

Remote

  • Led evaluation and rollout of a scalable automation testing platform, reducing test cycles from 2 weeks to 2 days (7× faster) and increasing coverage from 50% to 85%.
  • Architected end-to-end release management across multiple products.
  • Established a centralized release calendar and delivery tracking system.
  • Built and enforced QA governance frameworks.
  • Authored comprehensive release notes and technical documentation.
  • Led program-level change management and Human-in-the-Loop (HITL) QA operations using Jira workflows.
  • Partnered with Product, Engineering, Marketing, and Sales leadership.
  • Designed end-to-end test strategies, including UAT frameworks.
  • Ensured compliance with technical and cultural standards, aligning QA processes with AI data pipelines.
  • Managed offshore QA teams.
  • Acted as a bridge between technical and business stakeholders.

Technical Lead · Otic Technologies

Oct 2024 – Present

Remote

  • Led strategic vision for Africa's digital transformation through AI advocacy and BPO initiatives.
  • Developed AI-focused solutions ensuring cultural relevance for African communities.
  • Managed and mentored a distributed team of 5+ developers using agile workflows.
  • Represented the company at international forums for AI equity.
  • Facilitated all agile ceremonies (stand-ups, planning, retrospectives).
  • Established scalable processes and governance models for long-term growth.

Technical Program Manager – Full Stack · Amazon – Prime

Mar 2022 – June 2024

Seattle, WA

  • Served in a hybrid Front-End Engineer and TPM role, leading cross-functional programs; contributed to a 55% increase in customer signups during Prime Day.
  • Managed program roadmaps and deliverables across engineering, product, and UX teams.
  • Developed reusable front-end components, streamlining deployments from 2 weeks to 2 days.
  • Implemented monitoring dashboards and alert systems for system stability during peak traffic.
  • Led Agile delivery across 5+ cross-functional teams for Prime sign-up features on E-readers and Fire Tablets.
  • Conducted risk assessments and provided strategic recommendations to leadership.
  • Identified and resolved cross-team blockers.

Quality Assurance Engineer · Amazon – Prime

Oct 2018 – Mar 2022

Seattle, WA

  • Managed test automation frameworks, reducing testing cycles from 4 weeks to 2 weeks.